Shipping Information

An important update about Coronavirus (COVID-19)

Dear customers and partners,

These are unprecedented times as we are all trying to manage the impact of the COVID-19 pandemic on our daily lives. Personal health and well being is our number one concern for both our employees and the general public.

Following recommendations from local, state and federal authorities, we have taken measures to follow the mandates to preserve the health of our employees in our offices and warehouses.

We have performed cleaning and disinfecting of our operational facilities to allow for a small crew of controlled individuals to continue the critical operations needed to continue business with as few interruptions as possible.

It has become clear over the last week that our products are serving an increased critical need by securely placing tablets in public space for telepresence and communication activity that has become a critical component in maintaining a safe distance between individuals to stop the spread of the virus.

We are continuing to ship product and working hard to maintain our inventory levels but due to production being impacted by the virus we do have some shortages. Please work with our Maclocks sales team to help find a reasonable substitute for your needs from our vast offering.

While placing orders please make sure to verify delivery addresses for buildings or shops that may be closed to prevent product from being returned.

As always, we are committed to serving you so feel free to contact us by e-mail, chat or phone.

Be safe and stay healthy.

Respectfully,

Maclocks Team

 

Maclocks uses the services of UPS for all deliveries. With shipping locations around the globe and around the corner, UPS makes it easier to find reliable shipping. Shipping and deliveries via UPS may be tracked via the UPS website. 

 

Shipping quote:

To get a quote for shipping:
1. Select your items and click "add to cart".
2. Go to the "cart" page and enter your country, state (where applicable) and zip code to get a UPS quote.
3. Choose your preferred shipping method and proceed to checkout.

 

Options Methods Explanations:

UPS Standard
Fast, reliable service for less urgent shipments
NEXT DAY by end of the day to nearby locations in Europe
2 DAYS by end of the day to other locations in Europe

UPS Express Saver
Rely on guaranteed delivery during the next business day across Europe and fast delivery worldwide
Next business day delivery during the day to almost all European business centers
End of second business day delivery to most business addresses in the United States and all major business centers in Canada 
Delivery during the day within two to three business days to countries or territories in Asia.
Day-definite delivery during the day to other countries worldwide

UPS Express
Get fast, day-definite delivery of urgent shipments worldwide.
Next day delivery by 10:30 a.m. or 12:00 noon to most business addresses in Europe
Second business day delivery by 10:30 a.m. or 12:00 noon to most business addresses in the United States and major business areas in Canada
Day-definite delivery in 2 to 3 business days as early as 10:30 a.m. or by 12:00 noon to select areas in Asia

UPS Worldwide Express 
Fast, guaranteed, door-to-door service for palletized shipments over 70 kilograms or 150 pounds
Next business day delivery during the day to almost all European business centers
End of second business day delivery to most business addresses in the United States and all major business centers in Canada
Delivery during the day within two to three business days to countries in Asia
Day-definite delivery during the day to other countries worldwide