Pursuing Digital Transformation in Banking and Financial Services with Tablet Kiosks

Compulocks Brands Inc., the global leader and manufacturer of hardware security solutions, has unveiled a new line of Security Locks for the retail market.  With packaging that is equally elegant as it is consumer friendly, it provides a welcome addition to Compulocks product line and comes in 4 variations: The MacBook Lock, The Laptop Lock, The Tablet & Laptop Lock and The Universal Lock.

Your laptop and tablet is at constant risk of being taken no matter where you are so you can put all the money you want into software protection, but nothing compares to the security of using a hardware security lock.

For more information about our new line of retail market solutions and how to get them in your store, please contact [email protected].

One kiosk can be used in so many ways across both a bank’s customer base and their on-site staff: 

• Customer self-service – the most obvious use for kiosks is for customers to self-select the services they need – allowing for reduced waiting times, and better customer satisfaction
• Customer application processing – new customers looking to open accounts can easily and quickly do so via kiosk – saving time, effort and even paper. This alone would improve customer experience and cut down on branch costs. 
• Staff training and customer onboarding – staff can easily be trained via tablets and kiosks, with all of the information needed right at their fingertips. Customers too can benefit from this, allowing customers the chance to check eligibility for new products or transfer existing ones.
• Data collection – for both monitoring staff and processing customer data, saving vast amounts of time and costs – and prevent any human errors. 
  
  And with such precious, cost-cutting and customer-pleasing resources, you need to ensure that your kiosks are safe and damage-proof. Luckily, there’s an easy solution for each of these needs

Compulocks’ is the leading name in custom-design and manufactured hardware security enclosures – with a security solution for every type of model, manufacturer, and size! 

While most of the benefits of kiosk banking are pretty obvious – convenience, for one thing, and customer independence – there are some pretty important other benefits for customers that kiosk banking provides: 

• Better security – because customers won’t be exchanging information with a staff member, customers can input their sensitive information non-verbally. Or, better yet – have a card-reader read their information in an instant.
• More marketing opportunities – offering customers access to new products and other personalized offers at just a click of a button (or a handy popup) can really improve conversion rates – and make for far shorter customer interaction. 
• Stronger brand awareness – in such a competitive industry, having the choice between a bank that’s up to date on all of the new and innovative upgrades, and competitors who stick to more traditional methods of operation is a no-brainer: customers will flock to banks that are seen as more efficient, accurate and with whom they have a pleasant experience each time. 
• Streamlining of costs – it goes without saying that kiosk-based technology can provide the same – if not better – service as a human staff member, but do so far quicker and more cost-effectively. That and, technology reduces the chance for any human error- which could be the key between a happy, returning customer and an angry, lost customer. 

In a digital app-driven world, providing self-service banking tools will improve consumer satisfaction, customer retention, and increase conversion to new services with lesser staff.

While banks will increasingly focus on innovative time-saving services, they must keep on investing in merchandising promoting the services, the security of the devices put in public spaces, a clean cable-free environment as much as user-friendly interfaces